FAQ’s

Yes. Trial orders may be available for new customers depending on the project. Please contact our team for eligibility.

Upload your artwork, tell us your requirements, approve the quotation, and receive your embroidery file within our fast turnaround time.

Our standard turnaround time is between 4–8 hours. Rush orders are also available upon request.

Minor revisions are completely free. Major artwork changes may require additional charges depending on the work involved.

We provide DST, PES, EXP, VP3, JEF, HUS, XXX, EMB and many other embroidery machine formats.

We accept PayPal, debit cards, credit cards and other secure online payment options.

Completed embroidery files are delivered directly to your email in your requested embroidery machine format.

Customer satisfaction is our priority. We'll gladly revise your embroidery file until you're satisfied.

No. We never sell, share, or reuse customer artwork without permission. Your designs remain completely confidential.

Yes. We specialize in 3D puff embroidery, patches, appliqué, cap digitizing, left chest logos, jacket backs, and custom embroidery designs.

You can send JPG, PNG, PDF, AI, EPS, SVG, PSD, or CDR files. We deliver DST, PES, EXP, JEF, VP3, XXX, HUS, EMB, and more.

Our expert digitizers manually optimize every design for proper stitch density, clean details, minimal trims, and flawless embroidery results.

Keep your account information updated so you can easily manage orders, track projects, and receive your embroidery files without delays.

Absolutely. Even rough sketches or low-quality images can be converted into professional machine-ready embroidery files by our experienced digitizers.

Yes. Every embroidery file is carefully reviewed and quality-tested before delivery to ensure clean stitching and excellent machine performance.

Yes. We digitize names, monograms, small lettering, and text-only embroidery with maximum readability and professional stitch quality.

There is no fixed size. Every embroidery design is digitized according to your required placement and garment specifications.

Yes. Our embroidery experts provide free consultation to help you choose the best digitizing solution for your project.

Yes. We can create multiple embroidery variations of the same artwork for different garments, sizes, and placements.

Absolutely. We digitize your logo in multiple sizes while maintaining excellent stitch quality and embroidery accuracy.

Yes. AI, EPS, SVG, PDF, and CDR vector files are highly recommended for the best embroidery digitizing quality.

Yes. Creating an account is completely free and allows you to place, track, and manage all embroidery orders easily.

Your personal information, artwork, and payment details remain protected through secure systems and strict privacy standards.